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660 Hillcrest Rd, Lilburn, GA 30047

Compass Lilburn Water Damage RestorationCall (678) 835-3780
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660 Hillcrest Rd, Lilburn, GA 30047

Standing water and soaked carpet near Lilburn

Water Extraction in Lilburn, GA

Is there still water on the floor, or has the carpet and pad soaked it up? Water extraction in Lilburn, GA begins with getting the standing water out, then checking what stayed damp underneath. Describe the room, then call (678) 835-3780.

Call (678) 835-3780
Technician running an extraction wand over wet carpet near a window

Step back and get help if

  • A fixture, outlet or appliance is wet, humming or throwing sparks: stay out of the room and dial 911 from the yard.

  • The breaker panel is in a wet room, or the floor around it is wet: stay out of there. A burning smell means dialing 911.

  • Dark water, a sewage smell, or anything that came up a drain: touch none of it, and keep children and pets well back.

  • A gas odor means everyone walks outside before anyone phones. Atlanta Gas Light takes leak reports at 877.427.4321, and 911 works too.

Local numbers and facts

  • Lilburn is a Gwinnett County city. Gwinnett County Water Resources keeps an emergency line for flooding and other water trouble, 678.376.7000, plus an office number, 678.376.6700. Tucker is a DeKalb County city, where a water main break or a sewage system emergency goes to Watershed Management on 770-270-6243.

  • Roughly half of Lilburn's housing dates to the 1970s and 1980s, and the median year built is 1988 in the Census estimates for 2020 to 2024. Mention the floor's age if you know it.

  • Photos and video come before any moving or tossing. Georgia's insurance office asks policyholders to record the damage before temporary repairs, then hold on to receipts and damaged items for the adjuster.

What makes a wet-floor job bigger or smaller

This site quotes no price. A contractor sizes a wet-floor job from a short list. How many rooms are wet. How long the water sat. What the floor is made of. Whether it was clean water or came from a drain or the yard. Wet walls and cabinets add to the list, and photos of each room help.

What people ask before they call

How serious is standing water, from 1 to 10?

Eight to ten: water touches outlets, a breaker panel or an appliance, or it smells like sewage. Get out and dial 911 for shock risks. Four to seven: the floor is wet and nothing electrical sits in it, so call (678) 835-3780. One to three: a small spill that towels and a fan can handle.

Can I shut off the power myself?

From a dry spot, yes. The CDC's warning is about standing in water while switching power or using electric tools. If the main switch is out of reach without getting wet, an electrician is the next call, and sparks or a hot smell mean 911.

How long can a wet floor wait?

Not for long. The CDC wants a flooded house dried out as soon as it can be, to head off mold. UGA Extension's moisture checklist gives 24 to 48 hours, counted from the moment the source is found and stopped.

What gets tossed after floodwater?

The CDC puts food that was exposed to flood or storm water on the throw-away list. Georgia's insurance office adds soaked carpeting and padding, since flood water gathers sewage and chemicals from roads, farms and factories before it reaches the house. Photograph all of it first.

Do fans and a dehumidifier help?

Both appear on the CDC's list, with the fans set at a window or door and blowing outward so mold is not spread. Georgia's insurance office says large fans speed drying and curb mold. UGA Extension suggests weighing a dehumidifier if a humidity reading tops 50 percent.

Is this work offered in Tucker and Snellville too?

Yes, Lilburn, Tucker and Snellville are all covered. Each town has a page with its own phone numbers: water damage in Tucker and water damage in Snellville. Name your town, then call (678) 835-3780.

Five choices, in this order

  1. 1

    Is anyone close to live power, gas or sewage? Get out first.

  2. 2

    Stop the water at its source, only if you can reach the valve from a dry spot.

  3. 3

    Photograph each wet room and the source.

  4. 4

    Call (678) 835-3780 and describe the rooms, the flooring and what you have already done.

  5. 5

    Ask what the contractor will look at first, and in which rooms.

Rain is not seasonal here

In the 1991-2020 normals for the Atlanta airport station, the nearest one in the federal file, October is the driest month and July the wettest. No month drops below 3.28 inches. The twelve monthly figures add to roughly 50 inches, and an inch or more falls on about 15 days a year. A Lilburn address can differ from the airport.

Who does the work and what the city wants

Who may take on repair work in Georgia, and which city office to ask in Lilburn, Tucker or Snellville, is laid out on choosing a contractor. Read it before agreeing to work that opens a wall or pulls up a floor.

Keep the address, the wet room and the flooring type handy, then call (678) 835-3780. For a rental, contact the landlord or property manager first.

Call (678) 835-3780

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Checked 1 Nov 2026

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